Privacy Policy
# PRIVACY POLICY
Last updated: June 18, 2026
This Privacy Policy describes how GarlicRoot.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Data Controller Details:
Mongo international LLC
Email: support@garlicroot.com
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information". See the list below for more information on what Personal Information we collect and why.
- Device information: Examples of Personal Information collected include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. This is collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Order information: Examples of Personal Information collected include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is collected directly from you to provide products or services to you, process your payment, arrange for shipping, and provide you with invoices and/or order confirmations.
- Customer support information: Information collected during interactions with our support team to provide tailored assistance.
2. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
3. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use tools like Google Analytics and Meta Pixels to help us understand how our customers use the Site and to serve relevant ads across the web.
4. Using Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
5. Lawful Basis (For EEA/UK Users)
If you are a resident of the European Economic Area ("EEA") or the United Kingdom ("UK"), we process your personal information under the General Data Protection Regulation (GDPR) based on the following lawful bases: your consent, the performance of the contract between you and the Site, compliance with our legal obligations, and for our legitimate interests.
6. Your Rights
Depending on your location, you have rights regarding your Personal Information:
- GDPR (Europe): You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States.
- CCPA/CPRA (California): You have the right to request access to the Personal Information we collect about you, to request deletion of it, and to opt-out of the "sale" or "sharing" of your personal data.
7. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.
8. Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.
9. Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
10. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@garlicroot.com or by mail using the details provided below:
Mongo international LLC